Returns & Exchanges

At Eforce Mobilidade, we want to ensure you are completely satisfied with your high-performance sports gear. If your purchase doesn't meet your expectations, you can return or exchange it within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal or contact our customer support team with your order number to start the return process.

• 2.
  Prepare the Package

  Ensure the items are in their original condition and packaging, including all tags and accessories, to qualify for a full refund.

• 3.
  Ship the Items

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.

• 4.
  Receive Refund or Exchange

  Once our team inspects the returned equipment, we will process your refund to the original payment method or ship your new exchange item within 5 business days.